Landing a new account is just the beginning. Keeping that business customer taken care of and satisfied is the key to building a solid relationship. But neither is easy and is often complex and time consuming. If you ever find yourself wondering why your close rate for new business is falling short of your goals... Read More
Anyone responsible for coordinating projects and campaigns appreciates the value of a team they can trust. Keeping every aspect moving on time and in the right direction can be a challenge, even when all collaborators are in-house. So when a project manager needs to outsource some or all of the work, relying on the wrong... Read More
With December 23 fast-approaching, it’s time to get serious about your plans for FestivusTM. Don’t be distracted by bright lights, shiny tinsel, and the same three snowman songs looping on the overhead speakers. FestivusTM requires focus. Here are some tips for buckling down and making it the most productive one yet. Airing of Grievances Chances... Read More
It’s human nature to find comfort in the familiar. Most of us take the same route to work every day, even though there are probably other ways to go. Despite repeated attempts to try something new at a favorite restaurant, many stick with the tried and true. And, when it comes to human connections, we... Read More
In this busy world of ours, nobody wants to waste their own time. Unfortunately, there are folks out there who won’t think twice about wasting yours. So how can you save yourself from falling into a trap? Over almost seven years of responding to Requests for Proposals (RFPs) and attempting to delicately balance just how... Read More
